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How rbagee Handles Your Personal Information

When you open an account with rbagee, you share personal details and payment information — including wallet identifiers for bKash, Nagad and Rocket. This policy explains exactly what we collect, why we keep it, and what control you have over it.

bKash, Nagad, Rocket wallet data protectedAccount data kept only as neededYour rights to access and request changesCookie use clearly disclosedContact path for all privacy requests
rbagee How rbagee Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply practical, account-level measures to keep your data safe. Your payment wallet details — bKash, Nagad or Rocket numbers — are never stored in plain text and are only ever used to process the transaction you authorised. Cookie and session data help us detect unusual login activity and serve the platform in the language and format that works for your device. You can manage cookie preferences through your browser settings at any time.

Encrypted Storage

Your account credentials and wallet identifiers are stored with encryption. No plain-text copies of your bKash, Nagad or Rocket numbers are ever held on our servers.

Cookie Control

We use session cookies for login security and analytics cookies to see which pages work well. You can turn off non-essential cookies in your browser at any time.

Data Retention Policy

We keep your account data only for as long as it is needed — either to run your account or to meet legal obligations. Once that period ends, the data is deleted or anonymised.

Your Right to Access

You can request a full copy of the personal data we hold about you. Submit the request through live chat or the account help centre and we will confirm receipt promptly.

REACH US DIRECTLY

Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Send a clear description of your request — including your registered mobile number or the wallet type you use (bKash, Nagad or Rocket) so we can locate your account. We respond to all privacy-related messages as a priority.

Team online

Email Support

Send your privacy request by email. Include your registered account details so we can verify your identity before making any changes to your data.

Live Chat

Start a live chat session from your account dashboard. State your request clearly and our team will confirm the steps needed to process it.

Account Help Centre

Access the help section inside your account to find the privacy request form. Submitting through your logged-in session speeds up identity verification.

Privacy Questions We Hear Most Often

Below are the questions we receive most frequently about data, account privacy and your rights. If something here does not cover your situation, reach out through live chat or email and we will respond directly. Availability of our service depends on your local law and eligible regions.

We collect your name, contact details, date of birth and the mobile wallet number you register — bKash, Nagad or Rocket. Device and session data is also collected automatically for security purposes.

We share wallet data only with the payment processor needed to complete your transaction. We do not sell, rent or hand over your bKash, Nagad or Rocket details to any other party.

We retain your data for as long as your account is active and for whatever additional period local law requires. When neither reason applies, we delete or anonymise the data.

Yes. Submit a request through live chat or the account help centre. Include your registered mobile number so we can verify your identity before releasing any records.

Contact our support team by email or live chat with the specific correction or deletion you need. We will confirm receipt and let you know once the change has been made.

We use session cookies for login security and analytics cookies to monitor page performance. You can disable non-essential cookies through your browser settings at any time without losing account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.